Analytics Dashboard allows school administrators to see and evaluate data about learner engagement, collaboration and device usage, providing a granular view of usage.

User Interviews, Personas, User flows

Prototyping, Usability testing, Data Visualisation

Built the product from zero

Branding

client

NDA

The Challenge

**** provides better management, easier differentiation and greater visibility for educators. The team requested to add a new Analytic tool to their Instructional Management Suite. **** Analytics intended to make student progress across Google Workspace visible. The company identified the user experience and the user interface of analytic software as big selling points. 

 

The platform aimed to provide educators with unprecedented access and visibility into learner work across G Suite. An example use case would be:

  • Make digital adoption results visible. Get actionable data about learner engagement, collaboration and device usage in school and out.
  • Drive powerful teaching and learning conversations about what’s going well. Use data to guide school improvement plans, measure return on investment and instruction, drive district strategic planning, target professional development, and inform further technology purchases.
  • Use existing data quickly and easily. Gain better visibility and essential objective data about your GAFE implementation without complicating your current learning environment.

The Process And Insights

User Research

We started the process by talking to customers. We ran rounds of customer interviews to understand users’ needs, expectations and useful insights for their everyday work. School teachers, Principles and District leaders were interested to receive actionable data about learner engagement, collaboration and device usage, starting with the first day the school/district implemented Google Workspace.

User profiling and user journeys

We profiled the user groups and mapped out a user journey to ensure that the experience that we were creating was streamlined and tasks were easy to be accomplished. Each target group needed to see different insights. The key step was to define what data to show to different persona, filtered by school and/or grade with insights by student demographics: gender, ethnicity, or key socio-economic and learning need indicators.

 

School leaders wanted to use **** Analytics to drive powerful teaching and learning conversations with current, objective data to guide school improvement plans, measure return on investment and instruction, drive district strategic planning, target professional development and inform further technology purchases.

Data Visualisation and Prototyping

Once the most important data to show for each target group were defined, several iterations for data visualisation were tested with users. We created a clickable prototype and changed the layout, functionality and how we present the data accordingly with users feedback.

 

We tested several options of visualisation colour palettes to help viewers quickly digest information and remember it. Our aim was to use colours to trigger associations and streamline understanding.  We used a primary single colour to communicate amounts or numbers of continuous data related to teachers and another single colour for data related to students. Using one colour helps viewers to quickly grasp what they’re viewing.

Several iterations for data visualisation were tested with users.

The result

We created a new comprehensive analytics solution to maximize the impact of school’s G-Suite strategy with actionable, objective data. The overall design process was done in a short period of time and took only 6 weeks to start development.

 

As a result, schools can use existing data quickly and easily with easy installation, no privacy risks and no stakeholder surveys. **** Analytics delivers better visibility and essential objective data about user Google Workspace implementation without complicating the current learning environment.

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