Analytics Dashboard allows school administrators to see and evaluate data about learner engagement, collaboration and device usage, providing a granular view of usage.
User Interviews, Personas, User flows
Prototyping, Usability testing, Data Visualisation
Built the product from zero
Branding
client
NDA
The Challenge
Our client, a leading provider of an Instructional Management Suite, requested the addition of a new Analytics tool. This tool aimed to make student progress across Google Workspace and Office 365 visible. The company recognized the user experience and interface of analytic software as significant selling points.
Key objectives included:
Visualizing digital adoption results
Providing actionable data on learner engagement, collaboration, and device usage
Enabling data-driven conversations to guide school improvement plans
Measuring return on investment in educational technology
Informing strategic planning and professional development initiatives
The Process And Insights
User Research
We began with extensive customer interviews to understand users' needs, expectations, and daily work insights. Our research included school teachers, principals, and district leaders. We discovered a strong interest in actionable data about learner engagement, collaboration, and device usage from the first day of Google Workspace or Office 365 implementation.
User Profiling and User Journeys
We profiled the user groups and mapped out a user journey
to ensure that the experience we were creating was streamlined and tasks were easy to accomplish. Each target group needed to see different insights. The key step was to define what data to show to different personas, filtered by school and/or grade with insights by student demographics: gender, ethnicity, or key socio-economic and learning need indicators.
School leaders wanted to use the Analytics Dashboard to drive powerful teaching and learning conversations with current, objective data. This data would guide school improvement plans, measure return on investment and instruction, drive district strategic planning, target professional development, and inform further technology purchases.
Data Visualisation and Prototyping
After identifying the most critical data for each target group, we created and tested several iterations of data visualizations with users. We developed a clickable prototype, refining the layout, functionality, and data presentation based on user feedback.
Our colour palette was carefully chosen to aid quick information digestion and retention. We used distinct primary colours for teacher-related and student-related data to facilitate rapid comprehension.
Several iterations for data visualisation were tested with users.
The result
We delivered a comprehensive analytics solution that maximizes the impact of schools' Google Workspace and Office 365 strategies with actionable, objective data. The entire design process was completed in just six weeks before development began.
Key features of the final product include:
Easy installation with no privacy risks
Actionable, objective data without complicating existing learning environments
Customizable views for different administrative levels
Intuitive data visualizations that facilitate quick understanding and decision-making
This solution allows schools to leverage existing data quickly and easily, providing better visibility and essential objective data about their Google Workspace or Office 365 implementation without disrupting the current learning environment.
Impact and Benefits
The B2B Analytics Dashboard offers numerous advantages to educational institutions:
Enhanced visibility into technology adoption and usage
Data-driven insights to guide strategic planning and professional development
Improved return on investment in educational technology
Streamlined reporting and decision-making processes
Ability to identify and address engagement gaps quickly
